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Company

Splashtop

Acronis Cyber Protect Cloud integration with Splashtop

The synergy between Acronis Cyber Protect Cloud and Splashtop empowers you to deliver superior remote support ― silently, seamlessly and on time ― through a reliable, direct connection. Alleviate downtime by enabling your technicians to access and take control of remote computers to troubleshoot and resolve issues directly from the Acronis Cyber Protect Cloud console. Work with solutions that talk to each other and spend less time on supporting clients — resulting in increased customer satisfaction and decreased costs.

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Overcoming MSP tool sprawl through integration

Acronis Cyber Protect Cloud is purpose-built to work seamlessly with the tools you interact with all day, every day. Its integration with Splashtop’s high-performance, remote-access solution is designed to power your remote control capabilities, while providing you with unmatched ease of use and automation.

Use cases

Ensure quick onboarding

Enable the integration with a single click. Search for the Splashtop tile in the ‘Integrations’ section within the Acronis Cyber Protect Cloud console. Press the ‘enable’ button and that’s it – you’re ready to provide secure remote assistance to your clients.

Start remote desktop session on a managed device

The Acronis-Splashtop integration enables you to initiate immediate, one-click access to all your managed workloads. Simply click on the device and locate Splashtop in the list of remote access tools.

Leverage Splashtop native features

Take advantage of Splashtop's high performance features, including file transfer, remote reboot, share technician desktop, chat and more. Once the remote session is started, you will be automatically switched to the trusted and familiar Splashtop application.

Other information

The Splashtop Business application must be installed on the device where the Acronis Cyber Protect Cloud console is running, and the Splashtop Streamer agent must be installed on the devices that will be accessed via a Splashtop remote connection.