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Integration: ServiceNow

Category: Professional Services Automation

Company: ServiceNow

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Acronis Cyber Protect Cloud with ServiceNow integration

Provision comprehensive cyber protection services and protect client data right from the ServiceNow console. Streamline service management and respond to client issues faster with synchronized Acronis-ServiceNow alerts and ticket automation.

ServiceNow Store Documentation Release notes

Optimize your workflow with the integration

The integration provides operational efficiency and reduces the chances of errors. You can automatically provision or bill your customers. When you don't use an integration, you leave money on the table.

Features

Streamline customer management

Respond quickly to client issues related to backup, cybersecurity, endpoint protection management and subscriptions with alerts and ticket automation between Acronis and ServiceNow. No need to switch from platform to platform anymore. Faster response time leads to better protection and higher quality customer service.

New version 2.0 of integration is coming soon in Q2 2023

The new and improved version of the ServiceNow integration will be specifically tailored for companies of a larger size with support of multiple partner accounts spread across many data centers. The improved and more detailed alert details will ensure that support teams are effective in supporting all your customers. Stay tuned for more updates!

ServiceNow

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With the Acronis Cyber Protect Cloud platform, developers, software vendors and service providers can build new applications and share them with the Acronis community. Building a new application is fast and easy with a powerful low-code CyberApp Standard development framework. You can build a new integration or nominate your favorite tool for integration.

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