Technology Ecosystem

Blink Builder Copilot enables the creation of any security task or process using agentic AI. By simply entering a natural language prompt, users can generate security workflows in moments. These workflows extend across all areas of security, surpassing traditional SOC and incident response use cases. After a workflow is built with Blink Copilot™, the tool can further refine workflows at the step level, ensuring precise actions are included for tailored results. Blink also supports low-code and pro-code for those practitioners that prefer coding as their primary method for creating workflows.

Blink’s workflow editor accommodates code, low-code, and no-code preferences. Security professionals can drag and drop actions from an extensive library of over 30,000 automation actions or rely on Blink Copilot™ to generate steps without requiring coding knowledge. For developers, advanced scripting capabilities allow for custom code integrations. The platform provides the flexibility to create workflows that address unique requirements, empowering users of all technical backgrounds.

With a library that includes over 30,000 API actions and integrations with more than 400 vendors, Blink offers pre-built workflows and the ability to create custom API calls. These capabilities streamline tasks across IT and security, enabling organizations to implement best practices and enhance productivity with confidence and ease.

Blink’s AI-driven case management modernizes incident handling with enhanced speed and efficiency. It provides a centralized command center for assigning, tracking, and collaborating on security incidents. Automated case enrichment pulls data from various security tools and third-party threat intelligence, reducing the workload for SOC analysts and accelerating response times.

Blink Analyst Copilot is a context aware AI-powered chat interface designed to enhance SOC incident management. By leveraging case metadata, alerts, raw event JSON, enrichment data, and workflow outputs, it helps analysts conduct faster investigations, responses, and remediations. Analysts can also access pre-built workflows that further streamline incident handling.

Blink provides flexibility in how you connect to different tools. You can add new connections, build steps, and automate processes across your entire organization. This flexibility is not limited to only pre-built integrations; you can leverage these capabilities to craft the required steps for integrating with a product even if a direct connection does not already exist.

The customer success team provides 24/7 support through a follow-the-sun model, ensuring continuous global coverage. Each customer is assigned a dedicated customer success engineer to deliver consistent, high-quality service.