Acronis
Acronis Cyber Protect Cloud
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Technology Ecosystem

Integrations with the tools and services MSPs know and trust.
Integration: BACKUP EAGLE® for Acronis Cyber Protect Cloud – a Win-Win for MSPs and their clients
Category: Alerting and Notifications, Workflow Automation, Reporting
Company: Schmitz RZ Consult GmbH

BACKUP EAGLE® for Acronis Cyber Protect Cloud

The integration of Acronis Cyber Protect Cloud and BACKUP EAGLE® empowers MSPs to go beyond robust data protection by delivering high-quality, transparent, and compliant managed services. While Acronis provides secure, efficient backup and cyber protection, BACKUP EAGLE® enhances this with centralized multi-tenant monitoring, automated SLA tracking, and long-term audit-ready reporting. This powerful combination bridges the gap between backup execution and SLA visibility, enabling MSPs to meet client expectations, scale confidently, and maintain regulatory compliance. Together, we form a comprehensive, enterprise-grade platform that gives MSPs the tools and insights needed to stay competitive in a demanding market.
  • Acronis
  • Acronis

Automated Backup Monitoring and Reporting for Acronis Cyber Protect Cloud – Made in Germany

BACKUP EAGLE® with Acronis Cyber Protect Cloud empowers our mutual partners with enhanced visibility, automation, and compliance. While Acronis delivers robust backup and cyber protection, BACKUP EAGLE® complements it with centralized, multi-tenant reporting, long-term audit trails, and automated SLA monitoring. MSPs benefit from streamlined operations, reduced manual effort, and improved service quality—ensuring they meet client expectations and regulatory requirements with ease. Made in Germany and hosted in Germany!

Features

Centralized Multi-Tenant Monitoring

BACKUP EAGLE® provides a unified dashboard for monitoring all backup jobs across multiple Acronis tenants and clients. This centralized visibility allows MSPs to quickly identify failed or missed backups, monitor backup health in real time, and ensure service consistency—saving time and reducing the risk of SLA breaches or unnoticed data loss.

Automated SLA Compliance Tracking

Define, monitor, and enforce backup-related SLAs automatically. BACKUP EAGLE® tracks key metrics such as backup frequency, success rates, and restore performance, alerting MSPs when thresholds are not met. This automation ensures full transparency and simplifies SLA reporting for both internal teams and end customers, reducing manual oversight and compliance risks.

Long-Term Audit and Reporting

Unlike native retention limits, BACKUP EAGLE® archives detailed backup job histories and SLA data over the long term. This feature supports regulatory compliance, internal audits, and historical analysis. MSPs can quickly retrieve months or even years of backup evidence—essential for client trust, contract validation, and industry certifications.

Customizable and Scheduled Reporting

Create, schedule, and distribute branded reports tailored to client-specific needs or regulatory standards. BACKUP EAGLE® allows MSPs to generate reports based on custom filters such as timeframes, client groups, job status, or SLA adherence. Automating report delivery improves customer satisfaction and frees up engineering resources for strategic tasks.

Intelligent Alerting and Proactive Anomaly Detection

Beyond basic alerts, BACKUP EAGLE® enables advanced, rule-based alerting to identify recurring issues, unusual patterns, or potential SLA risks. MSPs can set custom thresholds for alert generation and receive actionable insights, helping them respond before issues escalate—boosting reliability and demonstrating a proactive service approach to clients.

Seamless Integration with Acronis Cyber Protect Cloud

BACKUP EAGLE® integrates directly with Acronis Cyber Protect Cloud APIs, enabling non-intrusive data collection without impacting backup performance. This ensures a smooth setup process and reliable, ongoing data flow. MSPs benefit from real-time visibility and enhanced reporting without needing to install agents or disrupt existing backup configurations.

Role-Based Access and Multi-Tenant Views

Support for role-based access control allows MSPs to manage permissions across internal teams and client stakeholders. BACKUP EAGLE® can display filtered views by customer, department, or region—ensuring users see only what’s relevant. This enhances operational security and gives clients direct access to their backup performance if desired.

Vendor-Agnostic Backup Oversight

While designed to integrate tightly with Acronis, BACKUP EAGLE® also supports other backup solutions as well as storage devices, allowing MSPs to consolidate reporting and SLA tracking across heterogenic, hybrid, and complex environments. This is ideal for MSPs managing mixed infrastructures or transitioning to Acronis, enabling them to maintain consistent compliance and reporting standards throughout.

Can’t find your favorite tool or service?
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